How to create an account?

Click on the “login/membership” icon in the upper right corner of the header, then click on “membership”, enter your personal information and verify your email account.

Is it safe to buy Turkish products?

Yes, we offer secure payment via PayPal and MasterCard payment gateway

Do you offer free returns?

No, we do not offer free returns. For more information, please review our return policy here.

Is something missing from the order?

Our packing team is very good at getting your order ready, but occasionally they may leave an item missing. In this case, please contact us at satis@buyturkishproduct.com and we will help resolve the situation. In this case, we will request a photo of the item you received for verification purposes.

How can I cancel my order?

"If you realize you made a mistake after placing your order or you no longer want it, we can cancel it within 24 hours of the order being placed. Please contact us at satis@buyturkishproduct.com. If it is within 24 hours and your order has not yet shipped, we can cancel your order and refund you. It is not possible to cancel your order once it has been shipped."

Contact us

If your question still remains unanswered, please do not hesitate to contact us and we will get back to you as soon as possible.